General Rental Conditions Schoonzicht Holiday
Concepts
Landlord: Schoonzicht Holiday
Tenant: a (natural) person who rents or wishes to rent a holiday home from Schoonzicht Holiday.
Co-tenant: The person who stays in the holiday home together with the tenant.
Manager: The person who carries out the management tasks of the holiday home on behalf of the owner of a holiday home.
Owner: The rightful owner of a holiday home, who has offered Schoonzicht Holiday the rights to rent out his holiday home.
Applicability of General Terms and Conditions
These general terms and conditions apply to all offers and quotations from, agreements with, deliveries and services of Schoonzicht Holiday. Deviating terms, agreements or arrangements only apply if and insofar as they have been confirmed by Schoonzicht Holiday.
Additional rental conditions in connection with COVID-19
New bookings made after May 1, 2020 are at your own risk. If circumstances arise due to Covid-19, as a result of which the booked accommodation cannot or may not be used, no special arrangements will apply.
If you do not want or cannot travel to Zeeland due to the coronavirus, we refer you to your own travel and/or cancellation insurance. We use our own cancellation conditions.
Prices and rates
All statements on the Schoonzicht Holiday website and any other written expressions are deemed to have been provided in good faith and are always subject to interim adjustments. Schoonzicht Holiday is not bound by apparent errors and omissions in its website and any other written statements. The tenant declares that he has taken note of the description of the holiday home by Schoonzicht Holiday on the website and that he does not require any further description. Prices always include sales tax. Special additional costs such as energy costs, cleaning costs, administration costs, deposit and local fees determined by and on behalf of the government are stated separately.
Reservation
As soon as we have received a reservation order, by telephone, via the website or in writing, you will receive a booking confirmation/invoice for your reservation. Schoonzicht Holiday has the right at all times to not accept a booking if there are price errors or occupancy errors on the website. Booking confirmations/invoices and any other written documents sent by Schoonzicht Holiday contain all relevant information for the stay in the booked holiday home. In the interest of a good booking, and to prevent misunderstandings, the tenant checks the accuracy and completeness of the booked information after receiving the booking confirmation/invoice and any other written documents, and reports any incompleteness or inaccuracies within 7 days of getting the receipt, booking confirmation/invoice and/or other documents to Schoonzicht Holiday. If such a notification is not received within the specified period, the tenant is not entitled to appeal to the incompleteness or inaccuracy of the booking confirmation/invoice and/or other documents.
Payment and further settlement
Prepayment must be made within 14 days of receipt of the booking confirmation/invoice. The second part of the rental sum must be paid no later than 4 weeks before the start of the rental period. In exceptional cases, other installment payments can be agreed in writing. For bookings where the period between booking and the start of the rental period is shorter than 8 weeks, the entire amount must be paid at once. Payment can be made by bank transfer or via Ideal. When paying by bank, the date of payment is the day on which the rental amount is credited to Schoonzicht Holiday's bank account. At Schoonzicht Holiday's request, the tenant must provide Schoonzicht Holiday with proof of payment.
Deposit
A deposit is required for the holiday home. After the stay in the holiday object, any outstanding costs will be settled, any damage or loss of items present in or on the holiday object will be settled against the deposit and (the remainder of) the deposit will be deducted no later than 30 days following the end date of the rental period and will be refunded to your bank account number known to Schoonzicht Holiday. Damage amounts that cannot be reimbursed from the deposit must be fully reimbursed by the tenant upon first request by or on behalf of the landlord. Any additional cleaning costs will also be deducted from the deposit.
The landlord cannot be a party to any disagreements between tenant and owner regarding withheld deposits with regard to possible damage. The landlord can only play a mediating role in this.
Cleaning costs
These are standard cleaning costs. If the rental object is left too sordid after the rental period, so much that additional cleaning costs are necessary, then these extra cleaning costs will be deducted from the deposit.
Option right
You can cancel any reservation within 8 days from the reservation date. You must first report this by telephone, after which you confirm this in writing, enclosing the rental contract. You always owe the reservation costs. If you cancel after these 8 days, the cancellation conditions remain, in full force. This option right does not apply if you reserve within 8 weeks before the start of the rental period. Then, the normal cancellation conditions apply.
Cancellation
The landlord may be forced to cancel and dissolve the rental agreement due to special circumstances. Cancellation and dissolution must be made in writing. In that case, the landlord will do his best to offer an alternative to the tenant. If this is not successful to the tenant's satisfaction, the landlord will refund all amounts paid by the tenant, without any further liability on the part of the landlord. The tenant is entitled to cancel and dissolve the rental agreement, taking into account the following.
1. Cancellation and dissolution must be made in writing, by registered mail, addressed to Schoonzicht Holiday.
2. In case of cancellation within 8 days after reservation, the option right applies (see point 4)
3. If you cancel after 8 days and up to three months before the start of the rental period, 15% of the basic rental price will be charged.
4. If you cancel between three months and one month before the start of the rental period, 50% of the basic rental price will be charged.
5. If you cancel up to one month and one week before the start of the rental period, 75% of the basic rental price will be charged.
6. If you cancel less than one week before the start of the rental period, the full basic rent will be charged.
7. Administration costs will always be due in the event of cancellation.
8. After receiving a cancellation from the tenant, the landlord will draw up a cancellation invoice, taking into account the provisions of this article. Monies already paid will be settled in accordance with the contents of the cancellation note and any remaining balance in favor of the tenant will be refunded.
Liability
Schoonzicht Holiday accepts no liability whatsoever if the owner of the holiday home is at fault, despite the great care that Schoonzicht Holiday has paid to each object. Schoonzicht Holiday cannot be held liable for damage caused by fire, leakage, accident or any other cause whatsoever to the tenant, his co-tenants and/or property. If Schoonzicht Holiday is forced to cancel a rental contract due to force majeure, Schoonzicht Holiday cannot be held liable in any way. In such a situation, a full refund of the amount paid to Schoonzicht Holiday will take place. The tenant is liable for all damage to the holiday object, inventory and/or furniture that occurs during the rental period, caused by him or his co-tenant(s). This will be repaired at the expense of the tenant. Errors or mistakes in Schoonzicht Holiday's rental program cannot bind Schoonzicht Holiday.
Work in progress
It may happen that work is taking place in the vicinity of the rented object, for example roadworks or construction activities. Schoonzicht Holiday cannot accept any responsibility or liability for any inconvenience.
Stay
Upon arrival, the holiday property can generally be occupied after 3:00 PM and must be vacated before 10:00 AM. Deviations will be stated in the booking confirmation.
The tenant must only use the rental object as a holiday home and may not rent or use the rental object to third parties, nor allow more people to spend the night there than agreed in the rental agreement, unless the landlord gave a written permission. If the tenant acts contrary to the foregoing, the lessor has the right, at his discretion, to either terminate the rental agreement with immediate effect (which means that the tenant must immediately vacate the rental property, whereby the entire rental amount remains payable without reduction), or to unilaterally terminate the rental amount with an amount of € 25 per additional person per night.
The tenant will use the rental object with due care, whereby the tenant is liable for damage caused to the rental object during the rental period, including damage to or loss of (part of) the inventory, unless the tenant proves that the damage is not reasonably his fault.
The tenant must leave the rental object with inventory clean and in good condition on the date and time of the end of the rental period.
The tenant may only bring pets with the landlord's prior written permission.
The tenant will not cause any nuisance to the neighbors and other surroundings.
To avoid misunderstandings, if these conditions refer to the tenant, this should also include the tenant's family members and guests.
The tenant must provide linen such as sheets, pillowcases, tea and towels, etc. himself. It is also possible to rent bed linen and towel packages (not tea and kitchen towels), or it is included in the price. The latter is always mentioned in the description of the holiday property on our website.
On the day of departure, the holiday property must be left broom clean, which means the following: everything has been washed clean, garbage bags in the container, blankets or duvets folded at the foot of the bed, any rented sheets and towels should be placed in the bathroom, the refrigerator should be empty and clean, and all food needs to be removed.
Schoonzicht Holiday accepts no liability for abandoned/forgotten property of tenants. If these are found during cleaning, they will be taken to the Schoonzicht Holiday office, where they will be kept for a maximum of 1 month.
In the event of returning forgotten property by post, postage costs plus additional administration costs will be charged.
Complaints
If you have justified complaints about the cleaning of your holiday accommodation, you must contact Schoonzicht Holiday the same day. They will then send someone to check your complaint and, if it is justified, to clean up the matter. Please do not clean it yourself, otherwise your complaint will not be accepted, as Schoonzicht Holiday will then be unable to check whether the complaint is justified. If you have major complaints in another area, you must report this before 7 p.m. on the day of arrival. If the arrival day is a Friday, you must report complaints no later than 12 noon on the next day. Your complaint can no longer be processed later.
If the complaint is not satisfactorily resolved, the tenant must notify Schoonzicht Holiday in writing and with reasons no later than four weeks after the end of the rental period. Complaints submitted later will not be accepted
Final provision
Only Dutch law applies to these conditions. All disputes arising from the booking form/invoice and other written documents or these conditions will be settled in the first instance by the competent court in the Netherlands. Neither party can transfer its rights and obligations to third parties unless otherwise stated in these conditions. If and to the extent that any provision in the booking form/invoice or other written documents and these conditions appear to be void, the other conditions will remain in force and the void article will be deemed to have been converted in such a way that it is in accordance with the apparent intentions of the parties.